General Data Protection Regulation (GDPR)
Effective August 3, 2021
- Read General terms and conditions (CGV)
- Read privacy policy
The management of personal data is of paramount importance to Remoteless. We do our best to provide you with the best possible experience while respecting your data. Data is secure and data management has been analyzed across all our services to ensure compliance with the General Data Protection Regulation.
Our engagements
- Remoteless do not sell any of your data
- We are as transparent as possible and remain at your disposal in case of questions.
- We collect only the data necessary for the performance of our services.
- We keep your data for as long as it takes to meet our contractual and regulatory obligations, and then we delete or anonymize it.
- We do not manage sensible data
- All datas are encrypted
Concerned datas
Remoteless collects, processes and stores confidential data of its customers and third party signatories such as first and last name, email address and IP address. This processing is carried out within the framework of the service contract between Remoteless and its customers. Remoteless keeps this data for the duration of the contract and for a maximum of 10 years after the end of the contract, according to the regulatory storage periods.
The data of the evidence file and the documents generated on Remoteless are kept by the third party archiver for a period of 10 years from its establishment without the expiration or the termination of the contract being able to call into question this retention period.
Details of the types of data collected, processed and stored by Remoteless are described in the privacy policy of Remoteless. Additional data may be collected when the Customer adds them to one of Remoteless' sites or applications. Remoteless is not responsible for the addition of data obtained illegally by the Customer, nor for the addition of sensitive data.
We may collect :
- Name
- Nickname
- Photo
- Phone number
- Name of your school / entreprise
- What degree you are doing
- IP adress
- Identification number and phone model
- Time you logged in
- Signature
- Analytical datas
- Any not sensible data added by the user
For more information on the possible uses of this data, depending on your use of Remoteless, please contact us at contact@remoteless.io
Who is responsible of data collection?
When our customers use our Services, we collect and process certain information on their behalf. Our customers are therefore responsible for the processing of the data in accordance with Article 4 of the GDPR. Remoteless, as a service provider, then acts as a data processor. As such, we are committed to assisting our customers in their process of compliance of their processing.
Data protection
We have implemented technical and organizational measures to ensure the security and protection of your data.
For any additional information, please contact us at contact@Remoteless.fr
Additionnal mesures
- Remoteless employees are regularly informed and updated on the latest developments in cybersecurity and data protection
- Our applications are built according to the principle of "Privacy by design". This means that we try to think about security before we start developing our services.
- A register of treatments is kept up to date in order to be able to follow the evolutions of management of the services.
- We have a data breach notification procedure. In the event of a breach, you will be notified as soon as possible, with full transparency.
- Our servers are in France and our subcontractors are analyzed to verify their RGPD related measures.
Does Remoteless use subcontractors?
Yes, we maintain a comprehensive list of all our subcontractors and have ensured that all those who may process personal data are committed to complying with existing legal frameworks. We can provide you with this list upon request.
Our main subcontractors, list not exhaustive, are :
| Name of the service | Purpose |
| Amazon Web Services | Hosting |
| Sendgrid | Communication |
| Intercom | Communication |
| Analytics | |
| OFSAD | Archives |
Where my data is stored?
The data is stored on our servers in France. However, Remoteless uses services such as Google Analytics or Intercom with servers in the USA. These partner services are used to improve the experience of administrators on Remoteless. Remoteless has verified these providers' compliance with the GDPR beforehand.
How long is the data kept?
Remoteless retains data for the duration of the contract and for a maximum of 10 years after the end of the contract, based on regulatory storage periods. To learn more about how long we keep data depending on the type of data, please contact us.
The data of the evidence file and the documents generated on Remoteless are kept by the third party archiver for a period of 10 years from its establishment without the expiration or termination of the contract being able to call into question this retention period. This allows the Customer to ensure the availability of the documents necessary for the management of its activity in any case.
The cookies!
We use cookies to improve the experience when browsing our websites and applications
For more details, please consult our Privacy policy
How to access, modify, delete your data or make a complaint?
For the Remoteless clients
You can access, modify, add, export or delete your data from your administrator or stakeholder area. To discover all the features on this subject, go to our
In order to exercise your rights of access, modification or deletion of your data, you can make a request to contact@remoteless.io. Our team is committed to responding to any request as soon as possible.
For external users
Remoteless is authorized to process on behalf of its customers the personal data necessary to provide the services to which they have subscribed.
In this case, Remoteless acts as a subcontractor of these data, we are therefore not entitled to manage your requests for access, rectification, deletion, opposition, limitation of processing, data portability. Therefore, you must contact directly the organization that uses Remoteless services for your electronic signature procedure.
Remoteless is committed to working with its customers to respond to requests submitted.
Definitions and legal references
Personal data
Any information concerning a natural or legal person, institution or association that is or can be identified, even indirectly, by reference to another piece of information, including a personal identification number.
Usage data
Information automatically collected from our site and applications (or from third party services employed by our site and applications), which may include the IP addresses or domain names of the computers used by the User using our site and applications, URI (Uniform Resource Identifier) addresses, time of request, method used to submit the request to the server, size of file received in response, numeric code indicating the status of the server response (successful, error, etc.), country of origin, characteristics of the browser and operating system used by the User, various time details per visit (e.g., time spent on each page of our site and applications, time spent on each page of our site and applications, etc.), and other information about the User. ), the country of origin, the characteristics of the browser and operating system used by the User, the various time details per visit (e.g. time spent on each page of our website and applications) and the details of the path followed in our website and applications with special reference to the sequence of the pages visited, and other parameters concerning the User's operating system or computer environment.
User
The person using our site and applications, who must correspond to or be authorized by the Data Subject, to whom the Personal Data refers.
Concerned person
The natural or legal person to whom the Personal Data refer.
Department responsible for implementing the data processing (or Data Controller)
Natural or legal person, public administration or any other entity, association or organization authorized by the Data Controller to process Personal Data in accordance with this Privacy Policy.
Owner of the data
The natural or legal person, public administration or any other entity, association or organization that is empowered, even jointly with another Data Controller, to make decisions regarding the purposes and methods of processing Personal Data and the means used, including security measures regarding the operation and use of this Application. Unless otherwise stated, the Data Processor is the Owner of our site and applications. To date, Remoteless.
Legal informations
Notice to European Users: This Privacy Policy has been prepared in compliance with the obligations set forth in Article 10 of the European Directive No. 95/46/EC and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC on cookies and the General Data Protection Regulation (GDPR). This privacy policy applies exclusively to our website and applications.
You also have the right to lodge a complaint with the CNIL (www.cnil.fr)
